AT&T GoPhone includes account management tools
AT&T today announced that its prepaid GoPhone customers can now access account management tools through its myAT&T service. Now that GoPhone includes account management with its offerings, customers can easily top-up their account, add more voice minutes, data or international calling features. They can also change plans, see information related to their voice and data usage or even access their account history for up to six months.
In addition, through account management tools at myAT&T service, GoPhone customers can get information related to device tutorials and troubleshooting.
AT&T has done a lot to improve offerings of its prepaid GoPhone brand recently. In April, they have enhanced their existing smartphone and feature phone plans and add new ones, including a $45 Walmart store-exclusive smartphone plan with unlimited talk, text and 1GB of data per month. They have added latest phones as Nokia Lumia 635 and HTC Desire 610 and customers can now activate tablets with GoPhone prepaid tablet plans.
AT&T has also relaunched its newly acquired prepaid Cricket Wireless brand, but despite all the efforts, when number of prepaid customers is taken into consideration, AT&T currently comes third in a prepaid market. It comes after T-Mobile US and their 15.64 million of prepaid subscribers, according to yesterday’s T-Mobile’s announcement, and Sprint’s 15.19 million (Boost and Virgin Mobile). Verizon comes fourth with 6.04 million of prepaid subscribers but their prepaid users have only gained access to LTE less than a month ago, on July 17, 2014.
AT&T currently has 11.34 million of prepaid users but that number could easily grow since Cricket is already distributed brand same as MetroPCS was when T-Mobile acquired it.
Source: AT&T GoPhone