MetroPCS CDMA service to shutdown as planned, on June 21
T-Mobile US prepaid brand MetroPCS will shut down its CDMA service as previously announced, on June 21, 2015. According to T-Mobile, approximately 190,000 customers are still using MetroPCS CDMA service in three markets, Dallas, Miami and New York City, which T-Mobile will shut down on Sunday. Starting Sunday, June 21, customers on CDMA network will lose their service and only connectivity that they will have is 911 emergency services and 611 MetroPCS customer care line. About a month ago, there were around 300,000 legacy MetroPCS customers.
“We have been preparing these customers for the switch, having sent messages outlining details of the transition via SMS and voicemail in English and Spanish, as well as posting information in our stores, on our website, and through customer care lines encouraging them to make the switch. We are ready and able to help these customers when they’re ready to make the move.” – said T-Mobile.
T-Mobile also said to FierceWireless that all MetroPCS CDMA customers are eligible for their HSPA/LTE device Upgrade Program. In order to get a credit toward upgrading to a new GSM phone, customers need to visit one of the participating stores and bring their current MetroPCS CDMA phone. For example, customers can get GSM Samsung Galaxy Avant LTE for free if they bring CDMA LG Connect, GSM-based LG Optimus F60 LTE for the CDMA LG Motion and more.
On a MetroPCS’s Network Upgrade support page, there is a full list of CDMA phones and credits that customers can receive. They range from $32 to $299, depending on the CDMA handset that customer currently has. Good news is that credit for existing CDMA phone is mostly enough for a new GSM phone but in some cases, if customer wants a higher end phone, he/she needs to pay additionally.
Ones MetroPCS legacy network shuts down, T-Mobile will use CDMA spectrum to improve its own 4G LTE-based.