Red Pocket GSMT service no longer available
Red Pocket that used to operate on all four major networks, AT&T, Verizon, Sprint and T-Mobile, has stopped providing T-Mobile based service without any explanation. On their website, there is no sign of T-Mobile based service ever being available on Red Pocket. All references to GSMT service no longer exist. Red Pocket GSMT customers learned about this significant change through email that the carrier has sent them. According to Howard Forums user, received email titled “Free Network Upgrade from Red Pocket — Action Required” contains:
“Dear Valued Red Pocket Customer,
Good news. We would like to upgrade your wireless network – for free!
We have already mailed you a brand new, totally free Red Pocket GSMA SIM card with our compliments. You should receive it any day now.
After your new SIM card arrives, simply visit GoRedPocket.com/switch or give us a call at 1-888-993-3888 and we will walk you through the quick transfer process.
There’s no catch. Your phone number won’t change. Your great Red Pocket plan won’t change. And it won’t cost you a cent, nor will you lose any airtime days. Switch your SIM with the new one that we already sent you, and you’ll just get better network coverage!
With Red Pocket’s GSMA service, you’ll get access to America’s largest GSM network with amazing coverage, superior call quality and lightning-fast LTE service, all for the same low monthly price that you currently enjoy.
We think that you’ll love Red Pocket Mobile GSMA service. We look forward to helping you make the switch!
– Your friends at Red Pocket Mobile”
According to email, Red Pocket has already sent a free GSMA (AT&T based) SIM cards to all customers affected by this sudden change. Some Red Pocket GSMT customers report that their service has stopped working while others still have it. In any way, no explanation has been provided by Red Pocket on this subject which shouldn’t be the case given that Red Pocket is a company that operates almost a decade now.
Red Pocket GSMT customers will be able to stay on the same plans as well, which is a good thing since AT&T based plans with the same data allotments cost more.