T-Mobile Limits Mexico and Canada Data Usage to 5GB of 4G LTE
T-Mobile announced a change to its international feature, Mobile Without Borders. Since the launch in 2015, T-Mobile was allowing its customers to use their plan in Mexico and Canada just as they were in the USA. Users were able to use their plans’ unlimited talk, text and high speed data allotments just as they were at home. However, from November 12, 2017, that won’t be the case anymore since T-Mobile limits Mexico and Canada data usage to 5GB of 4G LTE.
After 5GB of 4G LTE data, customers will be able to continue to use data but at throttled speeds. Customers on T-Mobile ONE Plus plan will be throttled to 256Kbps while data speeds on most other plans will be reduced at up to 128Kbps.
This change will affect customers on T-Mobile ONE plan, Simple Choice North America, or qualifying legacy plans. T-Mobile prepaid customers on T-Mobile ONE Prepaid and Simply Prepaid plans will also be affected. They’ll too have their data usage in Mexico and Canada limited to 5GB at 4G LTE speed and throttled to 128Kbps afterwards. The same feature is included in MetroPCS’s $5 Canada and Mexico add-on. MetroPCS is T-Mobile’s prepaid brand so data on these add-ons will probably be limited too.
Keep in mind that customers with plans that include less than 5GB of data won’t be affected with this change. For example, those with 4GB of 4G LTE data will still have up to 4GB to use in Mexico and Canada. Others, with higher high speed data allotment can use up to 5GB in these two countries but only if that’s what’s left after usage in the USA. Even if plan is offering 10GB of data and user has spent 6GB at home, at Canada and Mexico he/she can use only what’s left, 4GB.
T-Mobile explains the change as an effort “to prevent usage beyond the intent of the product.” According to carrier, less than 1 percent of users who travel to Mexico and Canada use more than 5GB of data a month, so not that large number of users will be affected by this change.