Verizon MVNO Total Wireless Adds LTE

1 Response

  1. Ed Dart says:

    I have owned a lot of cell phones with my first provider being LA Cellular in 1986. I have since worked with ATT, Verizon, and T-Moble.

    Total Wireless is the worse customer service I have ever had.

    As of this writing I have been told that Over Night Delivery of phones are not free, even though it is clearly on their web site.

    I was told that my Verizon Samsung S3 Phone was not compatible, so I had to talk to a Supervisor who told me it was. ( I don’t think they were a Supervisor, just someone who spoke English)

    I was not allowed to buy a sim card for another Verizon S5 phone until I had the phone, so I lost a few days from that.

    I was charged for 2- $85.00 plans for the same phone number, on the same day within a few minutes of each other. But they say I did it, because they would not make a mistake like that.

    When you call there and ask for a supervisor, they will tell you “they are a supervisor” Every time! Every person that answers the phone is a supervisor.

    Walmart should not be involved with Total Wireless.

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